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Home/Helpdesk/Zendesk

Customer service and helpdesk platform for managing tickets, messaging, and support workflows.

Categories
Segments
B2B
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Category rankings

#1Helpdesk100.0
Weekly visibility
Weekly history will appear once at least two promoted snapshots are available.

Platform split

All100.0
Chatgpt100.0
Claude100.0
Gemini100.0
Perplexity100.0
Top citation domains
g2.com1

Features

Support workflows

Target market

Customer service and helpdesk platform for managing tickets, messaging, and support workflows.

Primary categoryHelpdesk
BrandZendesk
Websitezendesk.com

Buyer personas

B
Buyer

Competitive landscape · Helpdesk

Visibility score vs the top of the category, with Zendesk highlighted.
Full leaderboard →
1Zendesk product logoZendesk100.0
2Freshdesk product logoFreshdesk92.73Salesforce Service Cloud product logoSalesforce Service Cloud87.74Intercom product logoIntercom87.45Help Scout product logoHelp Scout86.06Jira Service Management product logoJira Service Management64.37Zoho Desk product logoZoho Desk42.78Front product logoFront42.4

Related products

Freshdesk product logoFreshdesk92.7Salesforce Service Cloud product logoSalesforce Service Cloud87.7Intercom product logoIntercom87.4Help Scout product logoHelp Scout86.0Jira Service Management product logoJira Service Management64.3
How this is calculated →